Our highly trained and friendly staff take pride in our commitment in providing exceptional personalized care for each of our patients.
Patient Relations: Lana and Lisa are the first voices you will hear welcome you, whether you're on the telephone or in our office. They will be the first to acknowledge your every need and make sure to direct you to the correct department for help. They are happy to assist you in the coordination of appointments and understanding your insurance benefits.
Technicians: Vanessa, Chase, Jade and Jessica are the people who do the infamous "puff of air" test that is so popular among our patients. They gather all information at the time of your visit to allow the doctors a closer insight for providing excellent diagnosis for each patient. They also handle all of your contact lens needs from teaching you how to wear them to ordering the right prescription for you.
Opticians: Meg and Tina are excellent in helping you find the perfect frame to fit you. They are very knowledgeable in all of the products offered with the ability to explain in depth the benefits of those products to help you have the best vision you can have. If you have a repair, they will do their absolute best to fix it.
Insurance and Billing: Ashley works diligently behind the scenes to ensure your getting your full insurance benefits. She is more than happy to answer any of your insurance or billing questions.
Lisa has been with The Vision Center family for over seven years, serving as practice manager for over five years. In her time with The Vision Center she has been extremely involved with the surrounding communities to promote eye health. She coordinates all eye health screenings, health fairs, and other community events. Lisa was awarded the American Optometric Association Community Service award and the Mississippi Optometric Association Paraoptometric of the Year award in 2016. She currently serves as President of the Mississippi Paraoptometric Association and is active with the Mississippi Optometric Association as well as the American Optometric Association.
Lana is always ready to help patients from check in to check out with a warm friendly attitude. Lana graduated 2015 from Black River Tech and is pursuing a degree in business management. She joined the practice in 2018. " I have enjoyed every minute of getting to know our patients and helping them take care of their vision needs. Whether it's in the office or over the phone, taking care of our patients is my number one priority." - Lana
Chase will get you preped and ready to see the doctor. He is the person that take those beautiful pictures of your eyes to help the doctor ensure your eyes are good and healthy.
Vanessa is our contact lens specialist and the lead technician for the Wiggins location. She is happy to help with all of your vision needs.
Tina will help you make the right decision on your frame and lenses from fit to function and specifically designed for you.
Meg will answer all of your questions with your prescription and help you to find the best frame fit for your lifestyle.
As our insurance specialist, Ashley is always available to answer any questions you may have about your insurance. Ashley is a 2015 graduate of MGCCC with an Associates of Applied Science in Medical Billing and Coding, and joined the practice in 2017. She is CPC Certified by AAPC and also CPO certified.
Jessica is responsible for that wonder "puff of air" that checks the pressure in your eyes. She takes all of your medical history to make sure the doctor has everything he needs for keeping your eyes healthy.
From helping get you ready to see the doctor to helping you choose the eyewear that best suits you, Jade is ready to take care of all of your vision needs.